Why Millennial Consumers Want Personalized Service [Infographic]

Here is an interesting infographic that Startups can use.

Millenials – those aged between 20 and 35 – are a consumer segment most startups are trying to target!

  • Millenial consumers want personalized customer service.
  • Millenials are tech saavy and comfortable using online tools and techniques
  • They are comfortable interacting over social media  and expect companies and service providers to engage with them on social platforms
  • Many of them are in the workforce – and control between $19 and $24 billion dollars globally!
  • Most millenials prefer to be cashless and use online and plastic payment techniques


Source TimeTrade blog

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